FeatureScan

New Feature Adoption tracking

Get feature engagement and adoption stats in real time, inform iteration with real usage data, help users discover the real value of your software.

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Better understand

your customers

We understand that feature adoption is just one part of the customer engagement puzzle. With FeatureScan, you will not just see clicks, you’ll also understand outcomes. We map feature adoption to renewals, allow you to segment based on who activated it and who did not, so you can best understand the revenue impact of your development work.

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Stay on top of

customer support

New features can sometimes lead to an uptick in inbound customer inquires. We get it, not everything is a home run! ProductScan also helps you understand what users and saying about the new feature, via what channels, and in what tone.

Analyze user feedback

for improvements

Understanding user feedback is crucial for continuous product improvement. ProductScan analyzes user comments, reviews, and feedback data to identify trends and actionable insights.

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